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  2. Helping people through mental health crisis: The role of Crisis Resolution and Home Treatment services

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    Crisis Resolution Home Treatment teams are having a positive impact on local acute mental health services, providing an alternative to hospital admission for people experiencing a short-term mental health crisis. But a report out today by the National Audit Office found that services are being limited by a lack of input from specialist health and […]

  3. Serving Time: Prisoner Diet and Exercise

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    Sir John Bourn, head of the National Audit Office, reported today that significant improvements have been made in HM Prison Service’s catering arrangements resulting in financial savings and improved quality of service. Since 2003-04, savings of some £2.5 million have been made each year from expenditure on food and some £1.7 million a year on […]

  4. HM Revenue & Customs 2005-06 Accounts: The Comptroller and Auditor General’s Standard Report

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    Sir John Bourn, head of the NAO, today published a report on HM Revenue and Customs’ (HMRC’s) accounts for the year 2005-2006. HMRC collected total revenue of some £404 billion. For the fourth year running, Sir John has qualified his opinion on the Trust Statement in respect of tax credits because of the likely level […]

  5. Improving the disposal of public sector Information, Communication and Technology equipment

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    The public sector should plan more carefully how it disposes of its growing volume of personal computers and associated equipment, according to a report out today by the National Audit Office. The efficient, legal and socially responsible disposal of such equipment is an increasingly important issue for the public sector. Many public bodies have limited […]

  6. National Insurance Fund Account 2004-05

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    Clarification Point 2 in the C&AG introduction (page 26), should read: “From April 2003 an additional one per cent National Insurance contribution has been collected and allocated directly to the National Health Service, bringing the total payments to the NHS to some £16.8 billion in 2004-2005 (£14.9 billion in 2003-2004).” Head of the National Audit […]

  7. How European cities achieve renaissance

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    As part of our work to evaluate how well the UK Government is tackling the renewal of the Thames Gateway we explored how seven European cities or regions are tackling ambitious regeneration and bringing sustainable growth and renewal to local communities. We published our research as a companion piece to the Thames Gateway report.

  8. Foreign and Commonwealth Office Accounts 2005-06

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    The Foreign and Commonwealth Office resource accounts for 2005-06, published today, include a report by Sir John Bourn, head of the National Audit Office, on the theft and misuse of satellite phones in Iraq. The NAO report provides Parliament with details of losses of £594,000 caused by the unauthorised use of satellite telephones in Iraq. […]

  9. Skills for life: improving adult literacy and numeracy

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    Sir John Bourn, head of the National Audit Office, reported today that the Department for Education and Skills has made a good start to its long-term strategy to improve the levels of adult literacy and numeracy in England, but there are more challenges ahead. While the Skills for Life Strategy has met its 2004 target, […]

  10. The Closure of MG Rover

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    Sir John Bourn, head of the National Audit Office, reported today on the support provided to MG Rover by the Department of Trade and Industry (DTI) and other public bodies before and during the Company’s collapse in 2005, and on the effectiveness of plans to deal with and mitigate the consequences of the firm’s closure. […]

  11. Department of Work and Pensions: delivering effective services through contact centres

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    The Department for Work and Pensions has made significant progress in delivering services through contact centres so that they are delivering improvements in value for money, but needs to continue to tackle a variety of barriers to exploit their full potential, according to a National Audit Office report published today. The Department’s 60 contact centres […]

  12. Department of Education and Skills – Connexions Service for all Young People

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    Head of the National Audit Office Sir John Bourn today reported on the Connexions Service, concluding that it is a radical change in the delivery of advice and guidance to young people and is on target to meeting its major objective of reducing the proportion of 16- to 18-year olds not in education, employment or […]

  13. National Insurance Fund Account 2003-04

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    Head of the National Audit Office Sir John Bourn today reported to Parliament on the National Insurance Fund (GB) account 2003-2004. This account is the responsibility of the Inland Revenue and benefit payments are made from the Fund by the Department for Work and Pensions. Sir John has qualified the National Insurance Fund Account in […]

  14. The New Deal for Young People

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    The New Deal for Young People achieved its target of placing 250,000 young people into work in September 2000, and by October 2001 had helped 339,000 into jobs. It has had a positive effect on levels of youth employment and on the economy more broadly, although, as with other labour market programmes, many of these […]

  15. Tackling rural poverty in developing countries

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    The Department for International Development’s aid programmes have helped the rural poor in developing countries. But poverty in rural areas must be substantially reduced if DFID is to meet its targets, according to a report out today by the National Audit Office. More than 1.1 billion people worldwide are living in extreme poverty. Around 75 […]

  16. The Management of Staff Sickness Absence in the National Probation Service

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    Sir John Bourn, Head of the National Audit Office, reported today that sick leave in the National Probation Service is running at an average of 12.3 days a year for each member of staff, directly costing £31.6 million. The difference between what is being achieved and the Service’s target of nine days amounts to 66,420 working […]

  17. National Insurance Fund Account 2002-2003

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    Head of the National Audit Office Sir John Bourn today reported to Parliament on the National Insurance Fund account for 2002-03. His examination indicates that, in total, the level of fraud and error in National Insurance Fund benefits was significantly less than one per cent of expenditure. Sir John was therefore able to give an […]

  18. Financial management in the NHS – NHS Summarised Accounts 2003-2004

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    The challenges facing local NHS bodies are unprecedented and improved financial management will be essential to meeting them, according to a study by the National Audit Office and the Audit Commission. The report, Financial Management in the NHS, published today, is the first joint study carried out by the NAO and the Commission. It shows […]

  19. The Office of Gas and Electricity Markets: Sale of gas networks by National Grid

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    Against a background of rising gas prices, Sir John Bourn, head of the National Audit Office, reported today on major developments in the gas industry that have the potential to reduce gas bills in the longer term. There is uncertainty, however, as to whether consumers will see the full extent of the potential benefits. In […]

  20. Improving the use of temporary nursing staff in NHS acute and foundation trusts

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    The National Audit Office has found that while the NHS has successfully reduced its expenditure on agency nursing staff, temporary staff remain a key component of trusts’ ability to be flexible and expenditure on temporary nursing staff employed through nursing banks and NHS Professionals has increased. Many NHS trusts do not have robust information to […]