HM Revenue & Customs faces large peaks in its workload but, by introducing different filing deadlines for paper and online Income Tax Self Assessment returns, it has smoothed some of those peaks. A National Audit Office report today found that, in 2007-08, HMRC received more than a quarter of the 4 million Tax Credit renewals […]
This report provides guidance for Crime and Disorder Reduction Partnerships and Community Safety Partnerships on the most cost-effective channels for communicating with the public, reminding them of what they can do to minimise the risk of being a victim of vehicle crime and seeking to deter people from becoming theft-from-vehicle offenders.
The Department for Work and Pensions has not yet achieved value for money in managing contracted-out health and disability assessments.
This briefing was prepared for the House of Commons Defence Committee to help inform its inquiry into the education of Service personnel, its fourth in a series of inquiries looking at the workings of the Armed Forces Covenant.
Grant-makers in the culture, media and sport sector fund awards of around £1.8 billion a year. The cost of administering these grants, and of related activities, is in the region of £200 million. Variations in administration costs between grant programmes reflect their differing objectives but also suggest scope for grant-makers to learn from each other […]
The Department of Health now needs to gain a better understanding of the different ways to commission personalised services for users, and how these lead to improvements in user outcomes.
The first sale of government shares in the Royal Bank of Scotland in August 2015 was well planned and organised and represented value for money.
There are shortcomings in how the supply of NHS clinical staff in England is managed, in terms of both planning the future workforce and meeting the current demand for staff.
Amyas Morse, the Comptroller and Auditor General, has today issued a report on the 2016-17 accounts of HM Revenue & Customs.
Probation services have been restructured on time and within cost targets during a period of major change but operational problems and risks to further service transformation need to be resolved if re-offending levels are to reduce.
The Department of Trade and Industrys scheme to compensate former UK trawlermen who lost their jobs as a result of settlement of the Cod Wars with Iceland cost some 43 million, 18 million more than initially estimated. Some claims took a long time to process and the NAO could be certain about the accuracy of […]
Sir John Bourn, head of the National Audit Office, reported to Parliament today that payments, amounting to £233,000, which the Public Health Laboratory Service Board made to certain members of staff in 2004-05 did not comply with Treasury guidelines. In the course of closing PHLS Media Services, the Board retained a small number of individuals […]
The Department for International Development’s spending on humanitarian interventions has almost trebled between 2010-11 and 2014-15 to more than £1 billion per year, rising as a share of its total budget from 6% to 14%.
Jobcentre Plus personal advisers provide an effective and highly valued service in helping people looking for work. There are over 9,000 personal advisers who conducted 10.8 million interviews last year with people looking for work. The feedback from those they help is positive and suggests they are an effective method of support in helping people […]
The St Helena airport’s planned opening date in May 2016 has been postponed as outstanding safety concerns are addressed, potentially adding to the project’s cost and delaying its benefits.
Sir John Bourn, head of the National Audit Office, reported today that the Department for Work and Pensions provides an effective range of support that helps thousands of disabled people find employment each year. However more needs to be done to increase the number of people assisted into work and to help many of those […]
Sir John Bourn, Head of the National Audit Office, today reported to Parliament on the qualification of his audit opinion on the House of Commons Members Resource Accounts for 2005-06. Notes to Editors Press notices and reports are available from the date of publication on the NAO website at www.nao.gov.uk. Hard copies can be obtained […]
Crisis Resolution Home Treatment teams are having a positive impact on local acute mental health services, providing an alternative to hospital admission for people experiencing a short-term mental health crisis. But a report out today by the National Audit Office found that services are being limited by a lack of input from specialist health and […]
The NAO review looked at what the BBC is doing to maximise the efficiency of radio production across its Network and Nations radio stations, focusing on the use of cost comparisons for similar programme types within the BBC stations and with commercial competitors, the BBC’s efficiency plans and the BBC’s assessment of the impact of efficiency initiatives on performance.
Sir John Bourn, head of the National Audit Office, reported today that significant improvements have been made in HM Prison Service’s catering arrangements resulting in financial savings and improved quality of service. Since 2003-04, savings of some £2.5 million have been made each year from expenditure on food and some £1.7 million a year on […]