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  1. Confirmed impacts: Helping to improve strategic management of debt owed to government

    Report

    Published on:

    This impacts case study shows how Cabinet Office and HM Treasury have actioned our recommendations through updated guidance and strategies, establishing consistent cross-government monitoring measures and creating the company ‘Debt Market Integrator’ to provide debt management services.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  2. Rolling out Universal Credit

    Report Value for money

    Published on:

    In this report, we assess the value for money of the Department for Work and Pensions’ introduction of Universal Credit.

  4. Confirmed impacts: Managing reductions in local authority government funding

    Report

    Published on:

    This impacts case study shows how central government has responded to our identification of the need to have a better understanding of the implications on local service delivery when making funding decisions, and how local government has made use of our report.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  5. Confirmed impacts: Developing the capability needed to deliver the rail strategy

    Report

    Published on:

    This impacts case study shows how our reports pointing to the need for Department for Transport staff to improve their skills in managing complex procurements helped DfT to develop a Commercial Capability Strategy, increase leadership training and create a network for sharing advice.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF

  6. Confirmed impacts: Investigating potential conflicts of interest in procurement

    Report

    Published on:

    This impacts case study shows how our investigation highlighted risks in stewardship over the use of public funds by the Parliamentary and Health Service Ombudsman (PHSO), which led PHSO to develop an action plan to improve procurement policy, practice and effectiveness.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  8. Confirmed impacts: Drawing together information and insights across the adult care system

    Report

    Published on:

    This impacts case study shows how our review of the whole adult care system and the increasing pressures on its financial and service sustainability aided the debate about meeting future care needs and highlighted the need for more research to identify the most effective ways of working.

    It is one example of financial or non-financial benefits realised in 2014 as a result of our involvement, all of which are set out in our interactive PDF.

  9. Minimising the cost of administrative errors in the benefit system

    Report Value for money

    Published on:

    DWP has not reduced the mistakes made by staff processing benefits. In 2009-10 it overpaid an estimated £1.1 billion and made underpayments of £500 million. However, the scale of the challenge facing the Department should not be underestimated.

  10. Supporting disabled people to work

    Report Value for money

    Published on:

    This report is about the Department for Work & Pensions’ support to help disabled people overcome barriers to work.

  11. Northern Ireland National Insurance Fund Account

    Report Financial audit

    Published on:

    The NAO welcomes the progress being made by the Northern Ireland Social Security Agency in reducing levels of fraud and error in benefit payments.

  12. Programmes to help families facing multiple challenges

    Report Value for money

    Published on:

    Two government programmes aiming to help families with multiple challenges, such as unemployment and anti-social behaviour, are starting to provide benefits but considerable challenges remain.

  13. Government has increased its climate change ambition, now it must step up to the challenge

    Insight Opinion

    Published on:

    Achieving net zero greenhouse gas emissions will be a colossal challenge for the UK and one that will require all parts of government to work together. The NAO has audited numerous cross-government projects and programmes in the past, ranging from the 2012 Olympics to preparations for EU Exit. This experience has given us a deep […]

  15. Reducing losses in the benefits system caused by customers’ mistakes

    Report Value for money

    Published on:

    DWP does not yet have enough evidence to demonstrate that its activities to reduce the cost of mistakes by customers have been value for money. Although mistakes are difficult to detect, correct and prevent, the scale of overpayments and underpayments demonstrates a clear need for improvement.

  17. BBC Studios

    Report Value for money

    Published on:

    This report examines the rationale, implementation and success of BBC Studios.

  18. Early progress in transforming courts and tribunals

    Report Value for money

    Published on:

    In this report we outline what HM Courts and Tribunals Service’s (HMCTS) change portfolio to modernise and upgrade the justice system will deliver, consider early progress against plans and explore how HMCTS and its partners have managed the change portfolio and the risks it faces in the future.

  19. E20: renewing the EastEnders set

    Report Value for money

    Published on:

    This report examines whether the BBC has managed E20 in a way that is likely to achieve value for money.

  20. Transformation guidance for audit committees

    Insight Good practice guides

    Published on:

    Transformation programmes can be highly complicated and risky. This guidance assists those overseeing them by setting out questions committees should ask during set-up, delivery and live-running phases.