Personalised commissioning in adult social care
Published on:The Department of Health now needs to gain a better understanding of the different ways to commission personalised services for users, and how these lead to improvements in user outcomes.
The Department of Health now needs to gain a better understanding of the different ways to commission personalised services for users, and how these lead to improvements in user outcomes.
The NAO makes C&AG Reports on audited accounts, Value for money (VFM) reports and other outputs available to the public. Wherever possible it provides an easy method of accessing this information.
Devolution deals to devolve power from central government to local areas in England offer opportunities to stimulate economic growth and reform public services for local users, but the arrangements are untested and government could do more to provide confidence that these deals will achieve the benefits intended
The Department for Education recognised since 2010 that child protection services are not good enough but its subsequent response has not yet resulted in better outcomes. Spending on children’s social work, including on child protection, varies widely across England and is not related to quality. Neither the DfE nor authorities understand why spending varies.
This report highlights the issues our case study areas told us were important to them in carrying out the Care Act. Local authorities may find their experience informative as they continue to develop their own approaches to carrying out the Care Act.
The Ministry of Defence (the Department) has committed itself to annual rental bills of nearly £200 million and lost out on billions of pounds of asset value as a result of selling and leasing back the majority of its married quarters estate to Annington Property Limited in 1996 because of the subsequent steep increase in house prices and rents.
The CQC, the independent regulator of health and adult social care in England, has made substantial progress but needs to recruit and train staff and build a new organisational culture.
Services and outcomes for people with neurological conditions need further improvement.
Fire and rescue authorities have managed funding reductions well. The Department for Communities and Local Government should, however, seek greater assurance that authorities are maintaining service standards and delivering value for money locally
This report focuses on the role of the centre of government in supporting government departments’ oversight of arm’s-length bodies.
The Government did not meet its goal of transferring by 1 June 2014 all people with learning disabilities and challenging behaviour, for whom it was appropriate, from mental hospitals into the community.
This paper explores the principles departments should use to manage provider failure. There is room for improvement in the way failure of providers is considered and managed.
The government has made a commitment to improve support for young people leaving foster or residential care in England but the system is not working effectively.
While the impact of the Pupil Premium will take time to become clear, it has the potential to bring about a significant improvement in outcomes. However, the Department for Education and schools have more to do.
This investigation covers the Home Office’s establishment and administration of the Windrush Compensation Scheme.
This Departmental Overview is one of 17 we are producing covering our work on each major government department. It summarises our work on the Department for Communities and Local Government during 2013-14.
The Comptroller and Auditor General, Amyas Morse, reports to the House of Commons on the systems in place to collect TV licence fee revenue.
The NAO’s governance arrangements ensure that we operate effectively and transparently with due oversight while maintaining our independence.
The National Audit Office (NAO) is the UK’s independent public spending watchdog. We support Parliament in holding government to account and we help improve public services through our high-quality audits.
Overall spending on discretionary local welfare support by central and local government has reduced since April 2013. The consequences of this gap in provision are not understood.