Showing 121 - 140 of 185 results

  1. Jobcentre journey time model

    Insight Audit methodology

    Published on:

    This paper sets out how we created the interactive data visualisation of our jobcentre journey time model.

  2. Contract management – challenges and consequences

    Insight Opinion

    Published on:

    Establishing solid foundations early in the contract and commercial relationship lifecycle is critical for contracts to work. But this process starts long before contracts are signed. Two recent NAO reports provide insights into the importance of getting both the procurement strategy and process right. Experience has shown that not doing so can result in millions […]

  3. Cross-government funding of research and development

    Insight Good practice guides

    Published on:

    Government investment in science requires strategic vision and clear information so that it can ensure the UK is investing in the right areas. Our report is accompanied by an Evaluative Framework to guide effective cross-government coordination.

  4. Short guide for Environmental protection and sustainability

    Insight Good practice guides

    Published on:

    The NAO is publishing a suite of short guides for the new Parliament, one for each government department and a selection of cross-government issues, to assist House of Commons select committees and members of Parliament.

  5. Managing conflicts of interest and keeping public trust

    Insight Opinion

    Published on:

    High profile incidents remind individuals and organisations just how important it is to manage potential conflicts of interest. In March 2017, the Court of the Bank of England commissioned a review of the institution’s approach to managing conflicts of interest. The review was prompted by the resignation of Charlotte Hogg who had been Deputy Governor […]

  6. Due diligence processes for potential donations

    Insight Good practice guides

    Published on:

    With charities such as museums and galleries relying increasingly on donations to supplement public grant funding, this report summarises the issues faced and best-practice management of the risks associated with donations as a source of income.

  7. Benefit sanctions

    Insight Good practice guides

    Published on:

    The Department for Work & Pensions is not doing enough to find out how sanctions affect people on benefits.

  8. Market Analytic Toolkit: for assessing public service markets

    Insight Good practice guides

    Published on:

    This toolkit is designed to guide those overseeing public service markets or assessing the effectiveness of these markets in terms of value for money and user outcomes. It helps government address a set of new challenges around its use of markets to deliver public services, including oversight, consumer protection, regulation and helping to achieve effective competition and innovative delivery.

  9. Performance measurement by regulators

    Insight Good practice guides

    Published on:

    This good practice guide aids improvement in performance measurement and reporting by regulators and other organisations seeking to deliver outcomes through third parties. It has been developed in collaboration with regulators and includes the NAO’s experience from working with them and examples of regulators’ good practice. It’s complemented by ‘Performance measurement: Good practice criteria and maturity model’.

  10. Accountability to Parliament for taxpayers’ money

    Insight Good practice guides

    Published on:

    The incentives on government Accounting Officers to prioritise value for money are weak compared to those associated with the day-to-day job of satisfying Ministers.

  11. Competitive and demand-led grants: good practice guide

    Insight Good practice guides

    Published on:

    The Cabinet Office estimates that government commits around £130 billion to grants each year – nearly 20% of all government spend. Grants are an important delivery mechanism for policy across government, not just centrally but also in agencies, local authorities and other bodies across the public sector.