Progress in implementing Universal Credit
Published on:One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.
One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.
DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.
The Department for Work & Pensions (DWP) is responsible for the delivery of welfare, pensions and child maintenance policy. It aims to improve people’s day-to-day lives and help them build financial resilience and a more secure and prosperous future. DWP spent nearly £276 billion in 2023-24 to deliver welfare, pensions and child maintenance policy. This […]
An early assessment of the progress DWP is making with plans to transform the application and assessment process for disability benefits.
This guide summarises information and insights gained from our examinations of DWP and related bodies and DWP’s annual report and accounts.
We’ve used our Police Uplift Programme report to give context on the Home Office reaching its target of 20,000 new police officers.
Background The Department for Work & Pensions (DWP) pays £81.90 a week in Carer’s Allowance to people who earn less than £151 and provide at least 35 hours of care a week to someone who receives a qualifying disability benefit. In 2023-24, DWP paid £3.7 billion in Carer’s Allowance to around 1 million carers. DWP […]
Report summarising the National Audit Office’s (NAO) investigation into the provision of supported housing in England.
Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.
This report looks at whether the government is achieving value for money in its management of child maintenance.
This briefing presents information on how DWP supports people into work, and the challenges it may face in delivering support.
Government set an ambitious timetable to expand free childcare; consequently, it’s facing uncertainty on feasibility, costs, and benefits.
This report examines how well DWP’s Kickstart scheme was implemented, and whether it is having the intended positive impact.
The C&AG has qualified his audit opinions on the 1993 and 2003 Child Maintenance Schemes Client Funds Account.
This report examines how the DWP is managing the process of getting to first payment in Universal Credit.
The C&AG of the NAO, Gareth Davies, has qualified his opinion on the regularity of DWP’s 2020-21 financial statements.
This investigation sets out how the Department for Education set up and implemented the free school meals voucher scheme.
Government needs to ensure its growth plans for Cambridge are aligned with its £6-7bn investment in a new regional railway (East West Rail, Oxford to Cambridge), so it can maximise the economic benefits of the line, a new report by the National Audit Office says.
This report outlines the extent of Universal Credit advances fraud and the DWP’s actions to detect, recover and prevent it.
This briefing was produced for Parliament in response to correspondence we received from The Rt Hon Frank Field.