Search results for 'Benefits'

Showing 1 - 20 of 922 results

  1. Progress in implementing Universal Credit

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    One in five people on Tax Credits who were invited to move to Universal Credit (UC) did not then claim UC and had their benefits stopped.

  2. DWP customer service 

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    DWP’s customer service has fallen short of expected standards in recent years, and is letting down some of the most vulnerable in society.

  3. Department for Work & Pensions 2023-24

    Overview Departmental overview

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    The Department for Work & Pensions (DWP) is responsible for the delivery of welfare, pensions and child maintenance policy. It aims to improve people’s day-to-day lives and help them build financial resilience and a more secure and prosperous future. DWP spent nearly £276 billion in 2023-24 to deliver welfare, pensions and child maintenance policy. This […]

  4. Department for Work and Pensions 2022-23

    Overview Departmental overview

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    This guide summarises information and insights gained from our examinations of DWP and related bodies and DWP’s annual report and accounts.

  5. Investigation into supported housing

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    Report summarising the National Audit Office’s (NAO) investigation into the provision of supported housing in England.

  6. HMRC customer service

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    Customers cumulatively spent 798 years on hold waiting to speak with HM Revenue & Customs (HMRC) in 2022-23.

  7. Child Maintenance

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    This report looks at whether the government is achieving value for money in its management of child maintenance.

  8. Employment support

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    This briefing presents information on how DWP supports people into work, and the challenges it may face in delivering support.

  9. Employment support: The Kickstart Scheme

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    This report examines how well DWP’s Kickstart scheme was implemented, and whether it is having the intended positive impact.

  10. Investigation into the East West Rail project (Oxford – Cambridge)

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    Government needs to ensure its growth plans for Cambridge are aligned with its £6-7bn investment in a new regional railway (East West Rail, Oxford to Cambridge), so it can maximise the economic benefits of the line, a new report by the National Audit Office says.

  11. Universal Credit advances fraud

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    This report outlines the extent of Universal Credit advances fraud and the DWP’s actions to detect, recover and prevent it.